© 2019 Make Ready 

SHIPPING & RETURNS

Delivery
  • All orders placed before Midday are processed the same day where possible.

  • Please allow up to 14 days for delivery to the UK

  • We expect to ship your order within 7 days of processing.

  • If any extra delivery costs incur for unseen or unforeseeable reasons we will contact you before processing the order. 

  • If you need to receive your order before a certain time of day, please just ask us and we will be happy to give you a price to deliver the item at a specific time

  • The company reserves the right to amend postage prices at any time without warning

  • The Company reserves the right to cancel transactions at any time without prior warning

  • Goods will be sent to the address given by you in your order and stated in the Order Confirmation.

  • We use a number of third party delivery agents to ensure your orders are delivered to you as quickly as possible. Any losses after the item has been dispatched from our website must be reported to us.

  • For deliveries before a UK bank holiday, we recommend that you order in advance. For Christmas deliveries, we recommend that you order by the 15th December. During holiday periods, we will endeavour to dispatch all ‘in stock’ orders within 7 days, however, we cannot guarantee delivery as the post may be delayed in your area.

  • If you have any queries please contact us at: info@makereadyinc.com


 

SHIPPING (UK MAINLAND, IRELAND AND THE SCOTTISH ISLES)

 

  • Orders are dispatched by a courier of our choice and will generally arrive within 7 - 10 working days from the date you place your order. Please allow up to 14 days for unforeseen circumstances.

  • Recorded delivery items will arrive with your normal post but require a signature.

  • Courier delivery items will require a signature.

  • Please make sure you are available to sign for your delivery. If no person is available to sign for your delivery a card will be posted informing you that a delivery attempt was made; it is deemed to be your responsibility to contact/collect from the courier in question.

  • The Company reserves the right to amend postage prices at any time without warning

  • The Company reserves the right to cancel transactions at any time without prior warning

  • The Company reserves the right to cancel or amend shipping rates at any time without prior warning

 

Returns 
  • In the unlikely situation that you wish to return your goods under the Distance Selling Regulations we will accept the return of goods sent back to us within 7 days of receipt.

  • If the unwanted items are returned in their original condition including tags & packaging, we will refund you any money which you have paid us for those items, or offer you an alternative product of similar value as a replacement if required.

  • You will be responsible for the payment of the return postage of the unwanted goods 

  • We are not able to accept the return of part used goods.

  • We do ask that you please contact us first to let us know that the product is being returned. We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post.

  • If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery and the return delivery back to us.

  • If the customer has refused delivery with no mistake on our part and the item is returned to us, the customer is liable for the cost of the delivery and the return delivery back to us.

  • Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.

  • No refunds can be given until return goods have been received.

  • All returned goods will be refunded at the company’s discretion.

  • All packaging will be accessed at the company’s discretion.

  • For large and/or expensive items, we may arrange for a courier to collect your purchase. In this event, we will contact you to arrange a collection time that is convenient for you. If there is no error on our part, we will need to deduct the cost of the service from your refund

  • If you return an item as faulty or defective and our test team discover nothing wrong then we will return the item to you at your cost.

  • You have the right to appeal any decision made by the company through proper legal channels.

  • The Company reserves the right to cancel transactions at any time without prior warning

  • If you have any queries please contact us at: info@makereadyinc.com

Privacy Notice 
  • Make Ready Inc knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Make Ready Inc, you are accepting the practices described in this Privacy Notice.

  • What Personal Information About Customers Does Make Ready Inc Gather?

  • The information we learn from customers helps us personalize and continually improve your shopping experience at Make Ready Inc. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

  • Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

  • E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

  • What About Cookies?

  • Cookies are alphanumeric identifier text files that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

  • Does Make Ready Inc Share the Information It Receives?

  • We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

  • How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

  • Which Information Can I Access?

  • Make Ready Inc gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

  • Conditions of Use, Notices, and Revisions

  • If you choose to visit Make Ready Inc, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.

  • Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

  • Information You Give Us

  • You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Make Ready Inc. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.

  • Automatic Information

  • For security purposes Make Ready Inc sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

  • Questions

  • Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.

  • Or you can email us at: info@makereadyinc.com

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